Payment conditions:
- 30% non refundable deposit to confirm the booking
- full balance 60 days prior travel
- Cancellation charge
- Up to 60 days before tour starts 30% deposit of total booking will apply
- Up to 30 days before tour starts a cancellation of 80% of total booking will apply
- Up to 14 days before tour starts a cancellation of 90% of total booking will apply
- Less than 14 days and no shows or earlier departure 100% of the booking
In order to process the reservation, we require the full name as stated on the passport for each traveler,
date of birth, nationality, arrival and departure flight details including airports, a copy of the passport, and any dietary requirements.
Maximum luggage allowed per person: one large suitcase and one cabin-size trolley.
Our Multi-day Escorted Tours are planned long in advance and occasionally we may have to make changes
for reasons independent by our wishes. Seasonality and weather conditions may affect some of the experiences, we will do our best to take the most out of them if these unforseen circumstances may occur however on some occasions they may be replaced with alternative options more suitable to the season. Most of these changes will be minor and we will advise you promptly. We also reserve the right in any circumstances to cancel your travel arrangements. For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it. if this will happen, you will receive communication not later than 60 days prior travelling except for reasons of force majeure that can happen at any time. If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard or higher unless cancellation occurs because of Force Majeur.
Visits, excursions and activities for both tour and add-on may be subject to change because of weatherconditions or restrictions arisen by local council or national authorities without prior notice. In theunfortunate event the disruption will prevent to run the excursion a compensation will be given accordingto the itinerary.
In the unfortunate event of a sudden disruption to any of the mentioned hotels we will make sure customerswill be allocated in alternative 4* hotel or superior.
Some of the activities along the tours may run on alternative kinds of arrangements whether the number
of participants drop under 8 people in order to maintain the tour guaranteed.
Customers, or their travel agents, should contact an embassy or consulate of Italy to determine what travel
documentation is required.
It is advisable that customers attending a holiday in Italy will have at least two photocopies of all the
travel documents with themselves while travelling. Include copies of the photo page of the passport that
contains the date of issuance, the date of expiration and citizenship. Secure one set of copies in the room’s safe while traveling and leave one set behind with someone at home or with the Travel Agent who may assist in the event documents are misplaced, lost or stolen.
Although each tour allows for a maximum of 20 guests, usually the average group size is smaller, ensuring a more authentic and engaging experience of Italian culture.
For their own peace of mind, Customers must have their own travel insurance purchased in their home
country either through the Agent they booked their holiday with or privately done. It must include at least non-stop medical assistance and luggage cover.